1. When is Fillmore Laundromat Open?
Hours of Operation
Every day: 6:00 am – 10:00 pm Last Wash 8:30 pm
Last wash means the time that a person can start their wash. Of course you are allowed to remain until your clothing is dried and folded.
There is no need to separate your colors and whites we will do that for you. You should, however, be sure that your socks are not balled up, and that there aren’t clothes inside of clothes, such as two shirts that you took off together, or shorts and sweats that came off together. These oversights will prevent your clothes from getting their cleanest.
We will wash any item with special instructions. If you like your delicates hung or not heat dried just let the attendant know. Please make sure that the attendant marks down any special requests just in case that attendant does not do your laundry and so we may maintain it for future use.
We will do your order any way you like. Maybe you have t-shirts that need to be folded and polo shirts hung. Just let our attendant know. There is no extra charge for your items to be hung. Our goal is to make sure your laundry is ready to wear or put away the way you want it to be.
There is a dry cleaning store available in the same strip mall, two stores away from us.
All special instructions need to be given to the attendant at the time of drop off. If you have a particularly fragile or delicate item you should consider hand-washing it at home.
8. How do I know that I am getting all of my clothes back?
No, this will NEVER happen. We wash, dry and fold each clients clothing separately. So you don’t have to worry about your garments mingling with the dirty neighbors garments.
Normally your clothes should be ready in 24 hours. In case you want same day service, there will be a nominal additional charge.
Winter Break, fall break, Spring Break we know you like to get away and sometimes are in a rush. We will hold your completed clothing for 30 days during that period we will attempt to call you.
All of our orders are done with a name brand detergent, fabric softener and dryer sheets.
Of course, many of our clients are allergic to the stronger name brand detergents or just prefer a certain kind. Just bring a cup or two of your detergent and let our attendant know.
If you are missing an item please call or email customer service within 5 days of picking up your clothes. We will attempt to look for it and work with you on solving the problem.
Sheets, towels and pillowcases are charged on our regular per pound plan. Comforters are priced differently. Please check rates with our attendant.
We have five different washer types. The standard top-loader should only be used for smaller and lighter articles. This washer is not good for bedding, towels or anything heavy. We then have our front-load washers in several different sizes. They handle double, triple, four, five and six loads of wash all in one machine. This gives you the opportunity to utilize several different size washers at the same time to speed up washday.
Sure our machines are made for large items. Please let the attendant know if you are washing a shaggy rug. You should not wash rugs with rubber backing as they may shred during the wash. The great thing is that you can ask one of our trained people as to what machine is best for you to use.
Our attendants are available most of the time the store is open so that we can provide a clean and friendly service to our customers.
To best use a dryer you should never overload it, as this will decrease the airflow within the pocket. It is the airflow and tumbling action that dries your clothes. An overloaded dryer will also result in more creasing to your clothes. Our dryers are HOT; we keep them set high for our hot cycle so you may be done with laundry as quick as possible! When our hot dryers are combined with the fast extract from our front-load washers you can expect a very quick dry. How long it takes to dry will depend on what clothing and how much are in them. An average load of clothing should be dry in two cycles.
That is why we provide an attendant on site. Our attendant will be glad to restart a new machine for you if your machine does not perform up to your standards.
We sell vending size laundry products such as Tide, Downy, Bounce, Oxi-Clean, Clorox 2 and even bags to take your garments home. Just ask our attendant and they will be glad to help you find the product best suited for your laundry needs.